Online Store - Store Policies
 
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Store Policies

Shipping Information

Shipping & Handling within the contiguous United States

If your order totals   
Please add
$50 or less $12
$50.01 - $150 $18
$150.01 - $250 $24
$250.01 - $350 $28
$350.01 - $500 $32
$500.01+ $9% of total product sale

Orders are shipped UPS ground. Please allow 7 to 10 business days for shipping and delivery. Rates are subject to change without notice.

For the following special shipping, please call 800.362.9567, ext. 54747 to place your order and for applicable shipping rates

  • APO or FPO addresses
  • service to locations outside the contiguous United States
  • expedited shipping

 

Billing Policy

For orders to be invoiced, we require a minimum order (including shipping & handling) of $100.

For orders totaling less than $100 (including shipping & handling), please prepay by check or credit card. These orders are processed when we receive your payment.

If you use a credit card to place your order, your credit card statement will read Gundersen Lutheran Medical Foundation.

Return Policy

We create high quality materials to send a message of support to patients engaged in advance care planning. Our materials require special handling to prevent damage during shipping. If you receive damaged items, please call within seven days and we will gladly replace the items.

We are unable to accept returns for any other reason.

Thank you.

 
 
Gundersen Lutheran Medical Foundation
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